Terms & Conditions

Effective Date: 1 May, 2025

Company: Maplewings

1. Acceptance of Terms

By accessing our website, making a booking, or using our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. These terms, along with your booking confirmation, form a binding agreement between you and Maplewings.

2. Definitions

“We”, “Us”, “Our” – Refers to Maplewings.
“You”, “User” – Any person using our website or services.
“Travel Provider” – Third-party suppliers such as airlines, hotels, and transport companies.
“Services” – Any travel-related products or services offered on our platform.

3. Scope of Services

Our website offers a variety of travel services including, but not limited to:

Flight bookings
Hotel reservations
Car rentals and ground transportation
Customized holiday packages
Group tours and activities
Travel insurance
Trip updates and alerts
24/7 customer support

4. User Responsibilities

You must be at least 18 years old or of legal age in your jurisdiction.
All information provided must be truthful, accurate, and up to date.
You are responsible for safeguarding your account credentials and any actions taken under your account.

5. Bookings & Payments

Bookings are subject to availability and are confirmed only after:

Full payment has been successfully processed.
You receive a booking confirmation email.

Prices are displayed in USD unless otherwise specified.

6. Cancellations & Changes

To change or cancel a booking, please contact us directly. Applicable conditions:

Provider-specific cancellation/change policies will apply in addition to ours.
Administrative fees may be charged.
Refunds will follow the provider’s terms and processing timelines.
In cases of force majeure (e.g., natural disasters, pandemics), special conditions may apply.

7. Travel Requirements

You are solely responsible for ensuring that you have all required travel documents, visas, vaccinations, and other entry requirements before departure.

8. Limitation of Liability

We act as an intermediary between you and the travel providers. We are not liable for delays, cancellations, losses, or damages caused by third-party services.

9. Privacy

We handle personal information in accordance with our Privacy Policy.

10. Intellectual Property

All website content is owned or licensed by Maplewings and protected by copyright laws. Unauthorized use is prohibited.

11. Changes to Terms

We may revise these Terms at any time. Continued use of our website or services implies acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of [Insert Country/State]. Any disputes shall be subject to the exclusive jurisdiction of its courts.

13. Contact Information

For any questions regarding these Terms, please contact us:

Email: info@maplewings.com

Phone: +1 (877) 396-4381

Address: AIRTKTSERVICES LLC - 1070 MORRIS AVE APT 1147 UNION, NJ 07083 United States